Shipping Policy

Processing Time:
All orders are processed within 3-5 business days. You will receive a shipping confirmation email once your order has been dispatched. Please note that handmade pottery may take additional time to carefully pack, ensuring it arrives safely.

Shipping Methods and Rates:
We offer several shipping options, and shipping costs are calculated at checkout based on your location and the size/weight of your order. We currently ship to [list countries or regions you ship to].

Domestic Shipping:
For domestic orders, we typically use [shipping carriers, e.g., USPS, UPS, FedEx], and delivery times vary between 7-10 business days, depending on your location.

International Shipping:
For international orders, shipping times may vary significantly based on the destination. Please note that you are responsible for any customs duties, taxes, or fees that may apply in your country.

Address Accuracy:
Please ensure that your shipping address is correct at checkout. We are not responsible for lost or delayed packages due to incorrect or incomplete address information.

Order Tracking:
Once your order has shipped, you will receive a tracking number to follow your package’s progress. Please allow 24-48 hours for tracking information to update.

Lost or Stolen Packages:
We are not responsible for lost or stolen packages once they are confirmed as delivered by the carrier. If your tracking information shows that your package was delivered but you did not receive it, please contact the carrier directly to resolve the issue.

Shipping Policy

Shipping Policy

CR Ceramics